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What if I have ordered and still have not received the goods?   Date: Thursday 29 June, 2006
FAQ Summary:
If you ordered your the products to be sent via economy airmail, please allow up to a maximum of 35 business days for them to arrive, if they have not arrived in this time, please feel free to contact us either via e-mail or call us on +44 (0) 2895 81 0446, and we will arrange for compensation on your order. If you ordered your the products Priority airmail, and have not received them within a maximum of 14 business days, please contact us either via e-mail or call us on +44 (0) 2895 81 0446, and we will arrange for compensation on your order.

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What is your delivery process after placing an order?
What if I have ordered and still have not received the goods?
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What is Priority Air Mail?
Do you send the ordered pack by courier services (e.g. DHL)?
 

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